Collect! Credit and Collection Software™

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Too Many Active Users

The number of active Users on the system exceeds your license.

You are trying to sign on a new user but the maximum number is already signed on according to your licensed users.

You can get in touch with Admin at Comtech Systems Inc. to purchase additional user licenses as needed.

If this message is appearing in error, it may indicate that you are experiencing network disconnects. This could be leaving "stale user sessions" logged into the SQL server. In that case, you would want to set your Client Timeout value to clean up stale sessions.

Please refer to Database Preferences for information about the Client Timeout setting.

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